The difference between the two lies in the fact that individuals are generally never exactly the same in their attitudes, thought patterns, beliefs, experiences and behaviours. That being said, the way I would want to be treated in a situation may not necessarily be what another person needs or wants- though said situation may be similar and/or familiar. The focus ought to be on what understanding and meeting the needs of the individual, as opposed to inserting oneself in the scenario and deciding what the response should be “if it were me”. While empathy is important, proper thought and understanding are of greater significance before articulating a response.
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